Agile Bridge Timekeeping

1

About You

Your email

@agilebridge.co.za

Your primary role

What do you use Harvest for? (Select all that apply)

2

Current Harvest Usage

How many tasks / projects do you typically track time for?

1

110+

Where do you usually log your time?

Harvest web app Harvest mobile app Both

How often do you log time in Harvest?

Multiple times daily Once a day A few times a week Weekly catch-up

How do you typically log time? (Select all that apply)

Timer while working Log after each task Manual entry later From calendar / diary From spreadsheet From tickets / tasks

What do you capture in the Notes section?

3

The Monthly Billing Process

What is your involvement in the monthly billing process?

Be specific — e.g. "I export the CSV and filter by client, then paste into our invoice template"

Roughly how many hours do you spend on billing admin each month?

0

0 hrs20+ hrs

What manual steps do you perform that feel like they shouldn't be manual?

Think: copying data, reformatting, chasing colleagues, splitting hours between clients...

What does the billing output need to look like?

What format do clients receive? Who produces it?

Line-item invoice by task Summary by project Hours report PDF Excel/CSV export Per-consultant breakdown I don't know / not my area

Have billing errors occurred due to timekeeping issues? Describe if so.

E.g. wrong project codes, missing hours, double-counting

3

Time Approval

How easy is it for you to review and approve your team's weekly time entries?

1

1 – Very difficult5 – Very easy

On average, how long does it take you to complete your weekly time approval review?

Less than 15 min 15–30 min 30–60 min More than 1 hour

How confident are you that the time entries submitted by your team accurately reflect the work performed?

1

1 – Not at all confident5 – Extremely confident

Based on the notes provided, are you able to assess whether each team member is performing their expected work?

What information is most often missing from time entry notes that would help you better assess work output or justify billing?

What is your biggest challenge when reviewing and approving weekly time entries?

4

Wishlist & Suggestions

Which feature would most improve your time logging experience? (Pick up to 3)

Ticket integration Multi-calendar integration Faster time entry Automatic reminders to log time Mobile-friendly time logging Better overview of weekly or monthly time Offline time capture Other

What frustrates you most about Harvest if anything? (optional)

What works well in Harvest that we should definitely keep? (optional)

Have you used other timekeeping systems? If so, what did they do better? (optional)

How satisfied are you with Harvest?

1

1 – Very frustrated5 – Works great

5

Anything Else?

Any other context, edge cases, or strong opinions we should know about? (optional)

Timekeeping System
Discovery Survey

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Timekeeping SystemDiscovery Survey

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Timekeeping System
Discovery Survey